Privacy policy

This Privacy Policy was last updated effective May 5, 2014.

This Privacy Policy governs the manner in which Citizen Advocacy Center collects, uses, maintains and discloses information collected from users (each, a "User") of the Citizen Advocacy Center website ("Site"). 

Changes to this privacy policy
Citizen Advocacy Center has the discretion to update this privacy policy at any time. When we do, we will revise the date at the top of this page. Any changes made to the Privacy Policy will be prospective, not retroactive. You should review this page each time you plan to submit personally identifiable information so that you understand how the information you are submitting will be used. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the email newsletter, fill out a contact form, and in connection with other activities, services, features or resources we may make available on our Site. Users may be asked for name and email address. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users may visit our Site anonymously. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.

How we use collected information
Citizen Advocacy Center may collect and use users' personal information for the following purposes:
To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
To improve our Site
We may use feedback you provide to improve the content and the organization of our website.
To send periodic emails
We may use the email address you provide to respond to inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include news, updates, and related information relevant to activities of the Citizen Advocacy Center. If at any time User would like to unsubscribe from receiving future emails, detailed unsubscribe instructions are included at the bottom of each email.

How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others.
However, we currently use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. By providing your information you are giving us permission to share your information with these third parties, as necessary, for those limited purposes only.

Reviewing your personal information or requesting it not be shared outside of CAC
If you do not want your information to be shared outside of the organization such as in donor recognition in our annual report or if you wish to review the information we have for you for the purpose of making corrections, please contact us by email cac@citizenadvocacycenter.org or phone 630.433.4080.

Third party websites
Content on our Site may contain links to third party sites. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about the Privacy Policy, or would like additional information please contact us:
Phone: 630-833-4080
Email: cac@citizenadvocacycenter.org

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